Collection and Use of Personally Identifiable Information
We may collect the following personal data when you visit the web site:
• Personal data you provide when you complete forms on the web site;
• Personal data you provide when you contact us;
• Details of visits to our web site, including traffic volume, logs and the resources that you have accessed.
We use this data and information to carry out, monitor and analyze our business or web site operations. Our intent is not to specifically identify users but rather to obtain information that will help us to better understand your needs, so that we can provide better services. We maintain reasonable and appropriate physical, electronic and procedural safeguards to maintain the confidentiality of such personal data. We do not guarantee that our safeguards will always work. With the exception of vendors hosting, database management and development services related to the operation of these websites, we will not disclose, sell or rent your personal data to any third party unless approved by you or required by law. We require consultants, suppliers and vendors to maintain data protections consistent with reasonable and appropriate obligations of data processors and to be subject to an obligation to maintain the confidentiality of such data and information.
We may retain information provided by you, for as long as necessary to comply with our legal obligations or to achieve the purpose for which the information was originally collected.You have the right to access and amend your personal data and to have it erased. If you would like to have a copy of your personal data or would like to amend or erase the information we have about you, please contact us as set forth below.
Cookies are used to track user preferences. None of these cookies are necessary to access our web site. If you do not want to receive cookies through our web site, you can set your browser to warn you before accepting cookies and when alerted, refuse to accept such cookies or refuse to accept any cookies. Please note that you need to configure each browser on each device if you want to block out some or all cookies.
Links to Third Party Sites
We may provide links to other third party web sites and information for your convenience. These third party web sites and information are provided solely for your convenience. Such third party web sites are not under our control and we are not responsible for the content of these web sites or any products or services offered through them or any personal data that you provide to them.
We have taken steps to maintain data security and confidentiality. We use commercially appropriate physical and electronic procedures to safeguard and secure the information we collect on line. Although we do our best to protect your personal data and information, we cannot guarantee the security of your data transmitted to our web site. Any transmission is at your own risk.
In order to respect the privacy of minors, we do not seek to collect, maintain or process information from those that we know are under the age of 18. We request that individuals under 18 do not provide personal information. To the extent that Optimal Dispute Resolutions collects information on minors, the firm will only do so with the appropriate consent or as otherwise permitted under applicable law.
European Union (EU) Data Protection Rights
Individuals may have data protection rights under EU data protection laws including the right to request access to and to correct or erase your personal information; and the right to ask us to stop the processing of your personal information. You can also object to the processing of your information where carried out for legitimate interest or direct marketing. To exercise your rights, please send us your request below. Individuals also have the right to lodge a complaint about the processing of their information with their local data protection authority.
Optimal Dispute Resolutions
Attention: Chrissy Brown
280 Granite Run Drive, Suite 300
Lancaster, PA 17601
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